Do you have any questions?

Here you will find our answers to the most frequently asked questions.
If not, feel free to contact us via the contact form!

The Shoe Design

Joe Nimble footwear is the next evolution in shoe design and manufacturing; a synthesis of traditional shoe-making wisdom and modern engineering technology. Just like traditional footwear before crazy fashion trends; functional footwear is designed on an uncompromisingly foot-shaped-asymmetrical last for optimum foot function but is constructed using modern materials and production techniques for maximum comfort and performance.
In the morning, your foot is up to four millimetres shorter than in the evening because the muscles get tired during the course of the day and your foot gets longer as a consequence. This has to be taken into consideration. It is also important that the foot can roll naturally without any hindrances. To do this, it needs sufficient width and length. If the shoe is too tight, you can jolt the bones and cartilage in your foot. The space is also important for good blood circulation in your foot and for having warm feet - without any pinching.
We do not usually need different widths because our shoes do not narrow towards the front but follow the natural, asymmetrical shape of the foot.
No but the upper material in the instep area is a bit tighter due to significant anatomical differences between women's and men's feet. All Joe Nimble functional footwear follows the toefreedom® principle developed by Christian Baer almost 40 years ago.
This is very different and it depends on the influencing factors. Depending on the sole, it depends on the surface on which the shoe is used. For example, the trail sole is currently not designed for asphalt, but on trail routes. When used on asphalt, the studs wear out faster. 
It also depends on the running style and the own body weight of each individual, so the sole can wear out differently in different places. 
Depending on how many kilometers you run with the shoes.
In conversations with our customers, but also in discussions on the social web, the question comes up again and again: Why are Joe Nimble shoes actually more expensive than shoes from other suppliers?
We stand behind the statement: Joe Nimble shoes are worth their price. And for a whole host of reasons:
  • We use only materials that independent institutes regularly certify as being of the highest quality.
  • We produce shoes with a much longer life, which makes the shoes even cheaper in the long run.
  • We continuously invest in scientific research and studies, new technologies and innovative materials to keep improving your running experience.
  • We focus on setting up and operating production facilities in Europe and Germany in order to avoid long transport routes and to make our contribution to sustainable production.
  • We produce small quantities instead of the industry-standard mass-produced goods, which, however paradoxical it may sound, makes production more expensive.
  • And last but not least: We not only promise our customers quality, but also stand behind this promise uncompromisingly with our guarantee.
In rare cases, it is possible for some dye to be transferred from leather, which then discolours other materials, such as socks or the skin. 
This could be caused by lint from suede. For example, nubuck leathers are sanded during the production process. This leaves some loose dust, which can have a discolouring effect. 
By contrast, oiled leathers are usually treated with a coloured wax. This can be transferred, just like shoe polish. 
Dark lining leathers are most prone to discolouring in when they become damp and are rubbed. In other words, sweaty feet heighten this effect. 
We could simply seal the surface using chemicals, which is how most lower-quality shoes are treated. However, that also prevents moisture from being absorbed. 
Our tips for preventing shoe discolouration: Use dark socks when you first wear the shoes. Rub the shoes with a damp (not wet) cloth dipped in a vinegar-water solution to remove excess dust and dye. Use hairspray to fix the dye. Apply talcum powder to your feet (and the inside of the shoes, if you like) – this reduces moisture
Our footbed system allows the wearer to adjust the footwear's characteristics to suit their individual fitness, health and activity level. Here is a short explanation: 
Footbeds designed specifically for sport: 
  • Performance footbed (2mm): for performance sports, it was developed in collaboration with orthopaedists and engineers and adapts to the human anatomy. 
  • Endurance footbed (6mm): for long distance road running (e.g. regularly covering distances of 10k and above). It is innovatively designed to support & protect the foot during long periods of stress; the 3mm thick Poron® heel padding acts as a shock absorber to prevent common running injuries from over striding. 
Everyday footbeds 
  • Comfort footbed (4mm): for everyday use and suitable for sports as well, it is finished with a moisture wicking, antibacterial material to keep the shoes fresh. 
  • Felt footbed (4mm) for the winter, it is covered with insulating felt to keep the feet warm in cold weather. 
  • Business footbed: for a smart work shoe, it is cushioned for comfort (especially if you are standing for long periods) and covered in moisture-wicking calfskin leather for a smart finish. 
  • Bioactive footbed (4mm): for everyday use, a good all rounder. 
In the running shoe and footwear industry, symmetrical lasts tapering at the front have been used for centuries. However, this last shape severely impairs the functionality of the naturally asymmetrical foot: The big toe can no longer perform its central function. As the strongest muscle in the foot, it anchors and stabilizes. However, if it has no space and is squeezed in, this does not work and the entire body becomes unbalanced as a result. To compensate for this instability, pronation supports and control mechanisms have been built into shoes for decades, or orthopedists and podiatrists prescribe insoles to compensate.

People have resigned themselves to symptom relief instead of getting to the root of the problem and eliminating it permanently. This is where Joe Nimble® Shoes comes in: Together with renowned running coach and biomechanist Lee Saxby and a team of experts including biomechanists, technicians, engineers, industrial designers and footwear industry professionals, we. At Joe Nimble®, developed a revolutionary shoe design for increased toe clearance (toefreedom®) and maximum stability.

A wider, anatomically correct toe box allows the toes to perform their natural stabilizing function during the ground contact phase of running, protecting the stabilizing muscles from overuse. Our lasts are based on the natural shape of the foot and give the toes the freedom they need to perform a natural running style. This protects joints and prevents injuries.

My Order

The Joe Nimble team processes all orders as quickly as possible.
Delivers with in Germany take 1-3 days.
International deliveries (by using our international online shop) can take up to 2 weeks, depending on the specific country.
We make every effort to ensure your product arrives safely, intact and undamaged. Therefore we ship all orders via DHL. Deliveries with in Germany cost 3.95€. For international deliveries costs vary depending on the specific country of delivery. Further information on shipping costs are listed here.
We try to makes returns as easy as possible, simply fill out the return form attached to your order and post the product back to us. Returns within Germany are free of charge, but for international returns you will need to the shipping cost charged by your local postal service.
Within the scope of our desired-payment-guarantee, we provide you with following payment options:
Credit Card
Simply use your credit card number, expiry date and security code in the fields provided. You can use Visa, Master Card and American Express.
After choosing this option, you will be redirected to the PayPal site and you can process your payment there. Afterwards, you will automatically return to the Joe Nimble website.
Immediate transfer
This is possible from the second order (in Germany, Austria and Switzerland). You will receive an invoice with your order.
You have the option of cancelling your order within the cancellation deadline. The process is described in our general terms of business. You can also find all information regarding our money back guarantee there.


We offer a 2 year -guarantee on all of our shoes. If quality defects emerge (with in 2 years of purchase) regardless of proper care, we are obligated to repair, replace or equally compensate you free of charge, as long as the product in question is sent back to us including its receipt. This excludes normal wear. In any case, you can count on BÄR at any time – before, during and after your purchase. Unless expressly agreed otherwise, your warranty claims are governed by the statutory provisions of the sale of goods and other applicable laws. For more information you can reach us at the email address or on the phone +49 7142 95 66 10.
Even our footwear gets older. You can of course replace your shoes with a new pair, but you can also bring them to a local shoemakers.
All Joe Nimble shoes are hand lasted and each and every sole is placed, glued and pressed by hand, one shoe at a time. In rare cases, it is possible that a small detachment of the sole in critical parts (front, heel, etc.) can take place. Up to +/- 2mm is considered, by industry standards, as normal wear and tear. It will not go any further, there is no loss of function and therefore these cases are not considered as claims. In the unlikely event that the detachment progresses further, please contact us for our customer service.
To make an exchange as easy as possible for you, you have the option of entering a new order on the returns card (which is included in the package). 
As soon as we have received your returned item, we will refund your order. The refund will be made via the original payment method of your order. We will record your exchange order via purchase on account. The payment terms stated on the invoice will apply. 
Would you like to have your exchange faster or pay by PayPal or credit card again? Then do without the exchange order and order directly in our online store.

Marketing Campaigns

Please note that promotions of the brand "Joe Nimble" always take place in the online store Bär stores and partner stores usually do not participate in the promotions.
Please note that vouchers can generally not be used with other promotions / vouchers or discounted products.

Furthermore, please note the voucher conditions (eg the amount of the basket value, ...), you will find a corresponding note in the asterisk texts directly with the actions. 

For vouchers, no cash payment or offsetting with shipping costs.
You can apply a promotional voucher directly in the shopping cart by entering the voucher in the voucher field and confirming with the arrow key. If the voucher was accepted, this is displayed directly in the shopping cart.

Do you still have some questions? Then contact us!

We hope you feel absolutely free and relaxed in your Joe Nimble running shoes. If you have any questions or need advice, please contact our customer service.